For any business, in the era of virtual technology environment, it is of vital importance to have online presence. Successful companies have discovered that it requires sustained market analyses along with integrated digital marketing programs to achieve dramatic and measurable business results. ACG offers a wide range of services including but not limited to, online advertising campaigns, search engine optimization, social media marketing campaigns, email marketing campaigns, blogging, forums posting, backlinks generation, and directory submissions … etc. Overwhelmingly, this means beginning with strategy consulting and culminating in optimization and reporting. Throughout the entire process, we gather insights into customer behavior, analyze the competitive landscape, execute campaigns, measure the impact, and act upon the information gathered. The results are optimized digital channels - web, social, mobile …etc.
Recently, mobile internet usage has overtaken desktop internet usage and already, last year, more than 50% of all “local” searches were done from a mobile device. – Microsoft. The benefits of having a digital marketing strategy can reach across all aspects of your business. By developing a digital strategy, whether it is for a website, mobile app., a one off pay-per-click campaign or on-going search engine marketing initiatives, you are establishing goals to evaluate the effectiveness of your efforts. A digital marketing plan should be a straight-forward, dynamic plan that grows and works with your business.
Businesses and organizations are evolving their operations to inculcate an increasingly complex, volatile and interconnected global marketplace. ACG’s unique combination of skills, approaches, assets and tools help develop and operate scalable, efficient and dynamic business processes to deliver immediate and long-lasting valuable gains. The speed at which you can combine your capabilities into new business processes defines your ability to succeed. The true formula for sustainable success combines technology with an agile, aggressive approach to Business Process Management (BPM).
Advances in technology such as cloud computing, service-oriented architecture and software-as-a-service are creating more flexible, configured application environments that can deliver tremendous value when used properly.
Changes in the business often call for organizational changes. New products with services, market growth, evolving strategies, new technologies, new leadership, an acquisition or a merger, requires an organizational response to align business objectives with the organization’s structure, culture and talents.
ACG’s will help you to develop and establish the vital connection between what the business is struggling for and the organization setup and the talents required to achieve it. Leaders always agree and setup priorities and directions and communicate their vision to the employees. Workforce at all levels and in all functions need to be willing, ready and able to execute and support the business strategy. The organization must be able to setup the proper competent staff support, including the right organization structure with right technologies, processes and tools.
ACG’s team combines extensive transformation experience with true business sense to help align all the factors and keep them working in synchronization to achieve and sustain meaningful business changes.
Effective Customer Relationship Management (CRM), helps companies acquire, develop and retain more profitable customer relationships through our broad range of capabilities, that address every aspect of the customer experience. In spite of distractions, complexities, uncertainties and risks, staying customer-centric is vital to long-term sustainability. ACG, helps you build result oriented customers relation management by evaluating customer touch-points, customer experience, points of relationship, business reasons, customer impact, customer loyalty and effectiveness.
Information technology plays a key role in improving results by being a strategic partner in any business. ACG uses data-driven analysis to diagnose existing challenges, streamline efficiencies, mitigate potential risks and identify opportunities.
ACG works with clients and partners to apply customized, problem-solving techniques proven to deliver IT services with the following goals:
Enterprise resource planning (ERP) systems, integrate internal and external management information across the entire organization, embracing finance/accounting, manufacturing, sales and services, customer relationship management, etc. ERP systems automate this activity with an integrated software application. The purpose of ERP is, to facilitate the flow of information between all business functions inside the boundaries of the organization and manage the connections to outside stakeholders.
ERP in business & technical expertise are in short supply. At ACG, we start by assessing your business environment and processes (current and future) to formulate the best strategy for your ERP solution. We take a business centric approach to either find a new platform or turn-around an existing set-up that helps our clients gain operational efficiencies and competitive advantages.
ACG’s IT Risk Management practice provides practical and comprehensive privacy, security and regulatory compliance solutions for public and private organizations of all sizes. The goal of our IT risk management consultants is to allow every authorized user easy access to resources and information available, while protecting the computing environment from security risks.
ACG can provide all level of services your organization require. We can restructure our service engagement to meet your needs – working onsite on an ongoing basis, in a consulting role, or on a project basis.
Businesses are challenged to stay ahead of the latest trends and competitive developments, while building a responsive and agile IT capability to support growth. Great people are essential for achieving, and sustaining great outcomes. We believe, that the most important and variable component to your success, comprises of the people working for you. In an increasingly competitive and ever-evolving market your competitive edge hinges on your ability to quickly assemble high performance teams that can perform at the pace of change.
IT staffing solutions by ACG, help you secure and optimize, the most strategic and variable component for success – your team members. We begin our partnership, by seeking, to understand your business targets and the gaps, between your current and future state. We then, build a workforce staffing strategy, to close those gaps with the right people, skills and competencies, when and where you need them. Our goal is, to enable you to achieve your business targets faster, cheaper and more accurately. We provide, a full range of virtual workforce solutions and service delivery models, to equip you with the people, skills and competencies required to get IT done.
ACG provides comprehensive Business Process Outsourcing (BPO) services whose success is engrained in depth of knowledge and experience of our client’s business and industry. We work very closely with our clients to setup a broader spectrum of performance targets, including measurable business outcomes such as increased sales, better customer satisfaction, increased market share, team engagement and productivity, improved shareholder values and much more.
ACG provides BPO services across multiple business functions like telephony, telecommunication network, finance and accounting, procurement, marketing, information technology, human resources, learning, credit services, healthcare, utilities and more. Our services include:
ACG provides package deals including business processes and IT Solutions in a single deal to make them cost effective, reduce operating risks, simplify governance processes, minimize redundancy and improve overall performance.
Whatever the business goals, we make our package workable for you. We apply innovative, customized and cost-effective Business Intelligence and reporting solutions to help organizations achieve peak performance in today’s volatile economy and increased competition. Our experienced team will help you transform your data into a strategic asset and put Intelligence at the center of your business decision making.
ACG helps its clients transform the challenges of digital age into opportunities for high performance. We fuse digital analytics, technology platforms and world-class talent at massive scale and speed, to help our clients understand the big picture and deliver insight-based experiences, that help them effectively target and keep their best customers.
Our consultants take a holistic, human focused approach to develop strategies for our clients to succeed in the digital economy. Our digital strategy connects our clients with their customers, deliver exceptional services, collaborate and showcase their work. We assist our clients to promote goods, sell products, innovate and demonstrate their values.