Across all business types there is one common thread, technology. Technology is a strategic asset, which with proper planning, evaluation and implementation, can enable a company to improve efficiencies and profitability. Businesses need to understand, how to leverage technology to enable business improvements and its impact on processes and people. ACG knows the importance of deploying technology in any business to meet its ultimate, dynamic objectives.

At ACG, we have experience working with development teams to make thoughtful technology choices and ensure that the best solutions are implemented for business environment.

Enterprise Mobility

With the emergence of feature-rich smart devices, people are increasingly capable to choose where, when, and how....

Application Modernization

Information systems are critical assets for modern enterprises and incorporate key knowledge acquired over the life....

Technology Integration

Business amalgamation is, increasingly, taking place across all geographical and ownership boundaries....

New Technology Assessment

Tired of trying to ride the wave of the new and exciting phenomena of digital, mobile, social media, and the cloud....

Enterprise Infrastructure

More than ever, businesses rely on their IT infrastructure to improve capabilities and automate processes....

Cloud Computing

Cloud computing, as defined by the National Institute of Standards and Technology, is a model for enabling....

Unified Communication

ACG provides Cloud based telephony systems, designed for today's mobile and distributed business world, easy....

Infrastructure Virtualization

In today’s IT environment, network infrastructures, server, desktop and storage resources cannot be shared....

Enterprise Mobility

With the emergence of feature-rich smart devices, people are increasingly capable to choose where, when, and how they work. Improved wireless network capacity and blazing fast speeds, make staying in touch with the office and remaining productive on the move, easier than ever. While mobilizing your workforce can add significant business value, there are myriad IT and cultural challenges, associated with rolling out new devices in an enterprise environment.

ACG has a set of comprehensive solutions to help organizations, not only mitigate the IT challenges associated with mobility, but also embrace and capitalize on this new business dynamics. Our services can assist at all stages of the business life-cycle from initial consulting, through mobile applications development and testing, device procurement and management, and real-time cost control.

Our Enterprise Mobility services include:

  • Business Case Development
  • Mobile Platform Implementation
  • Mobile Business Intelligence
  • Mobile Applications Development - iOS, Android, Blackberry, Windows
  • Mobile Device Management
  • Mobile Strategy Consulting
  • Consumerization of Business Applications
  • Mobile Cloud Computing
  • Mobile Web Development
  • Enterprise Mobile Security

Application Modernization

Information systems are critical assets for modern enterprises and incorporate key knowledge acquired over the life of an organization. Although these systems must be updated continuously to reflect evolving business practices, repeated modification has a cumulative effect on system complexity, and the rapid evolution of technology quickly renders existing technologies obsolete. Eventually, the existing information systems become too fragile to modify and too important to discard. However, organizations must consider modernizing these legacy systems to remain viable. The commercial market provides a variety of solutions to this increasingly common problem of legacy system modernization. However, understanding the strengths and weaknesses of each modernization technique, is paramount to selecting the correct solution and the overall success of a modernization effort.

ACG has proven expertise in working with modernization techniques including screen scraping, database gateway, XML integration, database replication, CGI integration, object-oriented wrapping, EAI, and "componentization" of legacy systems.

Technology Integration

Business amalgamation is, increasingly, taking place across all geographical and ownership boundaries. Post-Merger & Acquisition Integration processes can be very challenging in complex global IT environments. There are many key factors to consider like system compatibility, compliance, network re-design, throughput, access control, reporting, customer experience, business impact, system documentation, standard operating procedures and, end-user training to ensure a smooth transition.

As companies expand their operations to penetrate new markets and grow their revenue, they find themselves faced with managing a tangled web of disparate, non-connected IT systems. The lack of integration between headquarters and subsidiary or partner operations creates a number of issues, such as difficult-to-manage operations, high IT costs, compliance problems and reduced flexibility.

As your technology integration services partner, we take the best of what you have got and make it work better. We can help you to :

  • Align your business and technology strategy
  • Achieve business results faster and at lower cost
  • Integrate work-flows to simplify, streamline and automate business processes
  • Provide guidance on the adaption of next generation of Cloud and Mobile applications
  • Provide a highly scalable, flexible and secure technology architecture that gets you ready for the future

ACG's has in-depth experience in assisting its clients with global IT mergers and acquisitions. We follow time tested processes and procedures to manage these tasks by taking full ownership of the project so our clients can focus on growing their business in new markets.

New Technology Assessment

Tired of trying to ride the wave of the new and exciting phenomena of digital, mobile, social media, and the cloud technologies but not knowing what to do or how to do it?

Let ACG help you:

  • Assess how your competition and other players in your field are utilizing these technologies
  • Come up with new ideas and tools to leverage existing products and/or services to take advantage of such technologies and their platforms
  • Evaluate and implement the relevant cutting edge technology that will allow your business to accomplish standards that are mountains to climb for your competitors
  • Monetize these new products and services to maximize gains and reduce the cost radically
  • Assist you with the entire product development life cycle, from concept and design, to development and deployment
  • Integrate the new technology in your business processes and Standard Operating Procedures

Enterprise Infrastructure

More than ever, businesses rely on their IT infrastructure to improve capabilities and automate processes. Given rapidly changing market and economic conditions, IT infrastructure must provide flexibility that supports business agility and it must do so cost effectively.

ACG offers a range of business-aligned, architecture-directed consulting services that can modernize your IT infrastructure, create flexibility, and support business growth. By considering issues of continuity, availability, reliability, interoperability, and resource management, we can help you enhance your business capabilities while reducing your total cost of ownership. Infrastructure is one of the key forces reshaping the way organizations compete and innovate. In a modern environment, chief role of IT is to drive growth and build value by better leveraging information. To accomplish that, one big challenge is to move beyond costly legacy applications and hardware to flexible components that deliver information when it is required for knowledge-sharing on any device, in any place. Companies turn to us for strategic thought leadership in the evaluation and planning of infrastructure technology and services. Our approach to infrastructure is business-centric: synchronizing with your people, processes and technology to design a flexible and cost-effective infrastructure more in tune with your business goals. Our teams deep experience in infrastructure management consulting, virtual technologies and cloud-based applications can go a long way towards helping you create a more collaborative, flexible and global organization.

ACG's core areas of IT Enterprise Infrastructure expertise include:

  • Helpdesk and Desktop Support Services
  • IP Telephony
  • Software Deployments and Automation
  • Desktop Virtualization
  • Disaster Recovery & High Availability Solutions
  • IT Infrastructure Capability Audit
  • IT Infrastructure Strategy
  • Data Center Management & Hosting Services
  • IT Infrastructure & Network Modernization
  • Server Consolidation & Virtualization
  • Messaging, Collaboration & Unified Communications
  • Remote Infrastructure Management
  • IT Security, Audit & Compliance
  • Enterprise Mobility

Cloud Computing

Cloud computing, as defined by the National Institute of Standards and Technology, is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. NIST is implying the economies of scale that go with cloud computing when it refers to a pool of configurable computing resources.

Advances in technology such as cloud computing, service-oriented architecture and software-as-a-service are creating more flexible, configured application environments that can deliver tremendous value when used properly.

Some of the economic benefits of Cloud Computing are:

  • Lower costs
  • Cap-Ex free computing
  • Deploy projects faster
  • Foster innovation
  • Scale as needed
  • Lower maintenance costs
  • Resiliency and redundancy

ACG can assist you with the following Cloud computing initiatives:

  • Cloud Strategy and Planning. We serve as trusted advisors in areas encompassing portfolio management, transition planning and sequencing, return on investment (ROI) and risk management assessment, cloud policy consulting, cloud governance policies, cloud data strategies, technology forecasting, and other related strategic service areas.
  • Cloud Application Development. We assist in the development, deployment, and management of applications in the cloud as well as the re-engineering of legacy systems, data management, and application and service integration.
  • Cloud Infrastructure Services. We provide infrastructure assessment and analysis, design consultation, and private cloud implementations.
  • Cloud Security Services. We provide a full range of security solutions for the certification and accreditation of cloud solutions, identity management, cloud segmentation, security audits, application and data obfuscation, and security integration.
  • Cloud Economic Analysis. We provide Total Cost of Ownership estimating and economic analysis of alternatives to support the selection of cloud development and implementation strategies.

Unified Communication

ACG provides Cloud based telephony systems, designed for today's mobile and distributed business world, easy to use, simple to manage and affordable to deploy. Unified Communication platform delivers world-class enterprise grade features without the costly hardware, infrastructure or lengthy implementation cycles associated with legacy on-premises IP systems. This innovative telephony solution offers productivity-enhancing features, such as unified messaging with email, secure chat and Microsoft Outlook integration and can be combined with audio conferencing, photo caller ID, visual voice, email/text, ring back and on-the-fly recording.

Some of the benefits of ACG Unified Communication are:

  • World-class phone functionality and features that are only available to Fortune 500 companies
  • System capabilities including HD voice, auto-receptionist, flexible extension structure, multiple voice-mail boxes, smart call routing, business answering rules, extension dialing, call transfers, and elegant integration with Smart-phones
  • Unified Communication enables businesses to connect to all employees globally as if they were in the same office, improving communications with customers and boosting productivity. ACG provides all the telecommunication capabilities that today's businesses demand, while completely eliminating the need for expensive on-premises phone systems
  • Unified Communication platform powers the on-demand, rock-solid contact center operations, without any capital spendings with the latest features like intelligent multi-channel routing, channel pivot, powerful application integration via APIs, on-demand scalability, security and reliability, real-time reporting and interaction recording across every channel – voice, email, chat, SMS, Facebook and Twitter – along with a customer interaction database that gives you a 360-degree view of the customer
  • Take advantages of up-to-date features and functionality of Unified Communications like collaboration, communication, presence, access and business process integration. Always stay up-to-date with latest technology and telephony features without the fear of getting your technology obsolete

Infrastructure Virtualization

In today’s IT environment, network infrastructures, server, desktop and storage resources cannot be shared optimally among the various applications running on the physical hardware. This can lead to system sprawl, wasted processing resources, and a level of complexity that makes infrastructure management costly and time consuming. With virtualization you can reduce the number of physical systems operating within your environment. Multiple operating systems and multiple applications can reside together on one physical host. Therefore, your organization can cut hardware costs, leaving more money for applications, tools and human resources that support and drive your business.

ACG and it’s partners are investing a significant amount in virtualization as it relates to technical and customer service training. Our ever growing market presence and our successful implementations speak of our ability to respond to new technology and our ability to align that technology with our core business. When architecting a virtual solution we follow a process that includes data analysis and capacity planning to determine your current and future server, desktop and storage requirements. Provisioning the server resources and the storage space correctly at the outset saves time and money in the future. The solutions we build today will last for years and accommodate the growth of your business—a wise investment for those who need their IT infrastructure to support new business processes and new initiatives as they arise.